Policies

GENERAL INFORMATION

Ordering
Catering can be ordered with the Hatcher Conference Center. To set up an appointment, plan an event or answer any questions you may contact: (478) 471-2770; hcc@mga.edu

Student Life organizations can coordinate catering needs directly with Aladdin’s Catering Director, Randy Kittrell; randy.kittrell@aladdinfood.com

Prices & Menu 
Our menu prices are based on current market conditions. We reserve the right to make changes when necessary. Price quotations will be guaranteed 30 days prior to the event. Prices do not include state sales taxes when applicable, additional rental items requested, or minimums or delivery charge.

Client Responsibilities
Clients are responsible for reserving the room in which the catered event is to be held. All room preparations must be made by the client, this includes responsibility for tables and chairs delivery and arrangement with Physical Plant or other campus representatives or by direct contact with a local rental company, prior to the event. This will ensure the catering setup is completed on time. Any arrangements not made by client—left to or requested of catering services—will be subject to additional service charges. On campus personnel are required to adhere to the campus policy of completing and submitting orders using the Catering Event Order Form, including providing the appropriate P-Card Visa number for advance approval. Non-campus clients are to discuss payment arrangements with the Catering Coordinator at the time of booking each event.

Confirmations & Guarantees
All Catering Event Order Forms must be signed and sent back to the Catering office within seven (7) business days of your event. Final guarantees for the number of guests must be received at least three (3) business days prior to your function. In the event the guarantee is not received within this time, the bill will be based on the initial number of guests on the signed Catering Event Order. While we strive to accommodate our customer needs, sufficient notice allows us to prepare products, schedule production and staff appropriately to ensure your event will be a success.

Delivery
Catering deliveries on Macon and Cochran campuses require a $100 minimum order. Free pickup is always available at our Camelot Court or Georgia Hall sites during each location’s regular business hours. For catering deliveries requested outside of Macon or Cochran campuses, a standard $100 delivery and set-up fee will apply. Aladdin reserves the right to impose and charge an additional $2.00 per mile for catering deliveries exceeding a 25-mile radius of Macon or Cochran campuses.

Attendants | Service Staffing
Catering attendants are included in fullservice events of 50 people or more. Fullservice events are china table service, full dinner buffet service, or formal receptions. For events with less than 50 people, attendants can be included at a cost of $40.00 per hour, per attendant with a 2-hour minimum. Additional fees apply to culinary stations and bars. Please let us know any additional service staff requested for your event.

Serviceware & China
Our Catering Department offers high-quality disposable serviceware unless otherwise requested. Premium disposable service ware and in-house China and glassware services for events are available at an upcharge. For larger groups, rental China can be coordinated at retail costs with a minimum notice of fourteen (14) business days prior to the event.

Linen
We provide food and beverage house table linens for all full-service catering events. Standard table linens (120” round) are available for guest tables with full service plated meal events. Linens for non plated services are available at an additional charge. To ensure availability, linen requests need be confirmed at least seven (7) days in advance. Specialty linen options can be provided at an additional rental charge.

Payment
Type of payments accepted include Visa, MasterCard, American Express, Cash and Check. For all internal MGA University groups payment type, whether University Funds, Purchase Orders, Departmental Accounts, or Approved DCB Funds, are required at time of booking. Aladdin’s Catering Manager must receive an email authorization for all DCB Funds directly from the account holder at least three (3) business days prior to the event to confirm a catering order.

Food Safety | Removal Policy
Due to health regulations, it is the policy of Aladdin at Middle Georgia State University that excess food items from events cannot be removed by guests from the event site. To ensure product quality and safety, full-service event food and beverage items will be removed 1.5 to 2 hours maximum, after the specified set-up time. Items purchased for pick-up should be properly stored prior to the event and removed or disposed of correctly by the event host.

C o n t a c t I n f o r m a t i o n
Randy Kittrell
Catering Director
randy.kittrell@aladdinfood.com

Brad Brunsting
Assistant Food Service Director
bradley.brunsting@aladdinfood.com